Terms and Conditions

Questions regarding any of these Terms and Conditions should be sent to info@flowerstalk.co.uk or by mail to:

Flowerstalk, 513 Finchley Road, London, NW3 7BB.

General Disclaimer

Please make sure you have read and understood our terms and conditions, as by placing an order online you will be deemed to have consented to be bound by our Terms and Conditions. Submitting your offer is subject to our acceptance of your offer. We will send an email to the address you have provided advising you of the fact that we are processing your order. We will not consider ourselves bound by the offer we have made until we have issued this email confirmation.

Please Note: Vases or other ornamental containers are not included in our prices unless stated

Floral Products

All floral products are subject to seasonal availability and occasionally nature's cruel finger of fate. If we experience difficulties with supply or if the flowers received we receive do not meet or exceed our very high standards, we reserve the right to substitute those items with an alternate product, of a similar style and equivalent (or greater) value and quality.

Free Sample of Freeze Dried Petals

We offer a FREE sample service for freeze dried petals at Flowerstalk. We do this both because we understand our product may be new to you, and having never experienced the look and feel first hand of an actual ?freeze dried petal?. We also appreciate how crucial it is to select the appropriate colours for your special day or event, thus we offer a free sample. Note there is a small charge to cover administration and postage. The samples can be ordered from our Freeze Dried Petals section.